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            *SHIPPING

Orders are shipped out next business day. 
Purchases that include customized hair services, cutting, knot bleaching or plucking, will require up to an additional 3 days to ship.
Tracking information is emailed to you, once your items are packed and delivered to the selected shipping carrier.
All carrier options come with tracking and any packages too large to fit in a mailbox will require a signature confirmation.

A Day of Beauty is not responsible for lost or damaged packages, weather related issues, shipping delays or extreme seasonal backups caused by the shipping carrier. We are not responsible for mis-delivery errors via carrier, or incorrect shipping information provided by the customer. Shipping is a service purchased directly from the carrier at check-out along with your order, which rates and transit days are calculated directly from the carrier.
For shipping inquiries, please check your tracking information or contact the shipping carrier directly.
 

          *EXCHANGE ONLY / NO REFUNDS

Our policy for eligible products is; absolutely no refund, and exchange is affective for 7 days from the date of deliver.

Any items that have been damaged/altered, such as, but not limited to, worn, make-up, sweat, oil, colored, cut, ripped, wet, dirty etc, can not be exchanged. All products must be in their original packaging with tags and/or wraps attached. Items must be in resalable condition, and accompanied by original receipt or proof of purchase. Customer is responsible for shipping costs associated with exchanges, unless the company is at fault.

 

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          *WIGS / CUSTOM UNITS

A store credit in the full amount is available for customized wigs that are in the resalable conditions stated above.

QUICK WIGS/SERVICED WIGS: Quick wigs and any wigs with a service; including, but not limited to bleaching knots, plucking, cutting, coloring, come with, absolutely no refunds. Units must be unworn and in resalable condition. [UNCUT LACE] Please follow the care instructions provided immediately after receiving your product, to assure you are completely satisfied with your items before installation.

FINAL SALE ITEMS/NO EXCHANGE:

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          *OUT OF STOCK/BACK ORDER

Shipments arrive weekly so items may be in stock, but not updated on the website. 

Most wigs and hair items are restocked weekly, seasonal apparel and accessories typically don’t restock.

If an item is out of stock due to incorrect inventory, customer will automatically receive a refund in the same form the item was paid for.